Browser Help

Our site has been designed to work with desktop devices, tablets and smartphones. We utilize tools available to newer web standards. For your browser to display the site as intended, and make it easier to use, you should be running the latest versions of your desktop browsers. Please consider upgrading your browser if needed. 

In very old browsers, the layout may look vastly different from what is intended. This is because older browsers aren't programmed to interpret newer coding standards. Our compatibility testing guidelines specify using the newest versions of web browsers and the previous two versions.

Some browsers may be set to "compatibility mode" which renders web content the way older versions of the browser did. You may have better luck by disabling compatibility mode for our site for those browsers. This can usually be found in your browser's "tools," "settings" or "preferences" section. If you need help finding the control for this, check your browser's website or consult your preferred web search site.

PDF Files and Plugin Guidance

Some links on this site point to Portable Document Files (PDF) which can be viewed directly in many browsers. Some browsers do not offer in-browser viewers and download the document for viewing in an external program.

Some browsers allow the add-on of a viewer plugin to see the PDF file in a browser window. If you want to add a PDF viewer plugin to your favorite browser, you can download one from Adobe.

Get the PDF Viewer Plugin(link is external) from Adobe.

In addition, most of our PDF links instruct the browser to open a PDF file in a new tab or window. If you want to download the PDF file instead of opening it, bring up the help menu by right-clicking (Control-click on a Macintosh) on the link and then choose the option that allows you to save the file.

Downloading Files

Browser configurations and settings determine how to handle different files. Most browsers will open PDF files in the browser interface. For other file types such as Word documents, Excel formatted files and PowerPoint files, the browser may immediately send the files to your "Downloads" folder or stop to ask you what you want to do with the files. Some browsers are configured to open these files in assigned helper applications.

Opening Pages in New Tabs or Windows

You can open links in new tabs or windows of your browser by right-clicking on the link (on a Macintosh, hold "Control" down while clicking if you do not have a right side button on your mouse). You can select from the menu to open the link in a new tab or  a new window.

A shortcut step to accomplish the same task is to hold down the modifier key ("Control" key on Windows PC and Linux or Apple Key on a Macintosh) while clicking on the link.

Changing Web Page Format Based on Browser Window Size

Our site is designed to present the content in different configurations based on the display size of your browser. If you are viewing it from a smartphone or tablet, the layout will be different from what you see on a desktop browser with a large screen.